Frequently asked questions

Yes. Send an enquiry from any car's page, or contact CarStrike (call 0449 990 498 or email hello@carstrike.com.au), and we will have the car ready for you.

Yes. Tell us about your car on our Sell your car page — add a few photos — and we will come back with an estimate.

Yes. A quick, no-obligation finance check does not affect your credit score.

Used cars sold by a licensed Queensland motor dealer may come with a statutory warranty, depending on the car's age and odometer reading. Your rights under the Australian Consumer Law apply as well. Ask us about a specific car.

Of course. You are welcome to arrange an independent inspection by your own mechanic or a service such as the RACQ.

You can call 0449 990 498 or email hello@carstrike.com.au, or use the contact form on our Contact page. We are in COORPAROO.

Mileage is checked against the vehicle's official Japanese export certificate (the deregistration document) and the original auction sheet, which records the odometer at the time of sale. Ask CarStrike to see both documents for any import before you buy.

It is common for Japanese imports to arrive without a physical logbook, because previous owner details are removed before export under Japanese privacy rules. Ask us what servicing has been done since the car arrived — a fresh service (oils, filters and a brake and safety inspection) before handover is the best way to bridge the gap.

It depends on the engine. Most modern Toyota hybrids (built after the late 1990s) use a timing chain rather than a rubber timing belt. Timing chains are designed to last the life of the engine and do not need regular replacement, which keeps long-term maintenance costs down. We can confirm the details for any specific car.

A vehicle imported from Japan has no Australian written-off (WOVI) history, because it has never been registered here. The original auction sheet shows its grade and recorded damage, and every import must pass Australian Design Rule (ADR) compliance and a safety inspection before it can be registered.

Yes. The auction sheet is written by independent inspectors in Japan at the time of sale and describes the car's condition before it left Japan. Ask us for the sheet — and a translation — for any import we sell.

Yes. Book a time with CarStrike so the car is ready and a team member is available. Ask us whether we can bring the car to you. Call us on 0449 990 498.

You will find us at our yard at 232/A OLD CLEVELAND RD, COORPAROO QLD 4151. To make sure the car is ready and someone is available, please book viewings and test drives in advance. Call us on 0449 990 498.

Used cars sold by a licensed Queensland motor dealer may come with a statutory warranty, depending on the car's age and odometer reading (Motor Dealers and Chattel Auctioneers Act 2014). Your rights under the Australian Consumer Law apply as well. Ask us about the warranty on a specific car.

Yes. If you are after a particular model, colour or trim level, we can look for it at upcoming Japanese auctions and import it for you. Send an import request and the CarStrike team will come back with options.

We encourage it. You are welcome to have the car inspected by your own mechanic or an independent service such as the RACQ before you buy.

If you find a comparable vehicle (similar grade, kilometres and condition) for less, talk to CarStrike. We are always open to a conversation about getting you the best deal.

Allow up to about two months from purchase in Japan. That covers buying at auction, export approval, shipping, Australian customs clearance, compliance, a safety certificate and registration. We keep you updated at every stage.

Not usually. Most major Australian insurers cover Japanese imports. You may need to call rather than apply online, because the car is listed as a "grey import", and policies are often written on an agreed value rather than a market value.

Yes. Transport to regional Queensland or to an interstate depot can be arranged at the buyer's cost. The car is dispatched once settlement funds have cleared.

For most popular models, yes. Many Japanese-market cars share parts with Australian-delivered models (for example the Toyota Corolla, Yaris and C-HR), so filters, brake pads and tyres are available at any parts store. Body and interior parts can be sourced locally or ordered from Japan.

It depends on the year. On older models (before about 2018) the instrument cluster usually cannot be changed from Japanese, but many newer models can be switched to English. The factory infotainment unit can also be replaced with an Apple CarPlay / Android Auto unit for a small extra cost.

Only vehicles on the Register of Specialist and Enthusiast Vehicles (SEVs) — or that meet another import approval pathway — can be imported into Australia. The full register is published by the Australian Government Department of Infrastructure.

Yes. CarStrike works with finance specialists who understand imported vehicles and can find competitive rates.

A drive-away price includes everything you need to drive the car home: the car, its safety certificate (RWC) and Queensland registration and stamp duty as listed. Ask us for the breakdown on any car.

Our rental fleet includes the toyota alphard, Ldv T60, Toyota HIACE, Audi A4, Mitsubishi ASX. The list on this page shows every vehicle and whether it is free on your dates.

Rates start from $50 a day or $350 a week. Each vehicle on this page shows its own daily and weekly rates.

Both, depending on the vehicle and how long you need it. Where a vehicle has a weekly rate, it usually works out cheaper for longer hires.

The rental rate covers the use of the vehicle and the insurance cover set out in your rental agreement (subject to an excess). You are responsible for fuel, tolls and any fines incurred during the hire.

Yes. The bond is between $0 and $600, depending on the vehicle, refunded after the vehicle is returned in the same condition. An insurance excess applies in the event of an accident.

You must hold a current, valid driver's licence, and the name on the rental agreement must match the name on the licence.

Standard rental age requirements apply (typically 21 or older). We confirm the age requirement when we confirm your booking.

Vans and utes in our fleet suit trade work, deliveries and moving house. Let us know how you will use the vehicle when you request a booking, because some uses (such as rideshare or carrying passengers for hire) need our written agreement.

Choose your pick-up and return dates above, then press "Request booking" on an available vehicle and send your details. We confirm availability and the booking details with you — nothing is charged online.

Plans change. Contact CarStrike as soon as possible if you need different dates or need to cancel, and we will help. Call us on 0449 990 498.

Pick-up and return are at our yard at 232/A OLD CLEVELAND RD, COORPAROO QLD 4151. Please arrive at your scheduled pick-up time.

Please be on time. A late fee of $25 an hour applies when the vehicle comes back after the agreed return time.

Return the vehicle with the same fuel level as at pick-up (and the right fuel — many vans take diesel). You are responsible for the cost of any incorrect fuel.

Yes. The allowance is 200 km a day; extra kilometres are charged as set out in your rental agreement.

Yes. In the event of an at-fault accident, the hirer pays an insurance excess of $1,000.

Only the drivers named on the rental agreement may drive the vehicle. Ask us before your pick-up if someone else needs to drive.

The rental agreement limits where the vehicle can go: Queensland only.

Make sure everyone is safe, then contact CarStrike straight away. Call us on 0449 990 498. We will arrange help for a mechanical breakdown that was not caused by misuse.

Ask about any extras you need when you request your booking and we will let you know what we can provide.

Every vehicle is supplied clean and tidy. Please return it in a similar state to avoid a cleaning fee of $100.